Louis and Craig did a beautiful job. They continued to work in the rain to assure the install was completed in one day. The garden window that replaced the "window to nowhere" really enhances that side of the house, and is a quality product. Your entire team has been a pleasure to work with!
Thank you to our salesman Phil for not overselling me like Pella tried to do. Matt (our installer) was great, careful, accurate, answered questions, polite, and cleaned up completely - A gem!
Thanks to our salesman Mike Gionta and installers, Bob and Tony. We were impressed from day one when we met Mike and he took the time to share his knowledge and explain each window we asked about. Installers were very courteous, friendly and professional, took care to prep work areas to minimize clean up. They explained what they were doing and explained how windows worked and proper care. Very happy with the quality of the work Bob and Tony did! Great guys. Impressed that Mike followed through and came back to check the work done on each window. Love my windows and patio door! I would highly recommend Rochester Colonial and would tell my friends to ask for Mike as salesman and for Bob and Tony as installers. Thank you!!
The entire Rochester Colonial experience, from working with the salesman through the installation, was top notch. Our home is 26 years old and was in need of replacement windows and a door. Following hours of online research and our in person consultations with a number of local replacement window installers (including RBA, Pella) - we opted to spend a little more money and went with Rochester Colonial (Marvin Infinity windows and BenBilt Classic Craft door) for our job (20+ windows, including double hung, transom and casements, and a new front door, sidelights and a half-round) Now 1 week following installation, we couldn't be happier! The installation team was - efficient, receptive to our questions, kept a clean work site, and had a suburb craftsmanship, I would recommend them highly.
Matt Brockler (sales) and :ouis (installation) do an outstanding job. Your work is always on time/ on schedule. Because of our positive experiences we readily refer others.
HUGE improvement in warmth and quietness from the road. installation went flawless. The installers were great - Very accommodating regarding clean work area and keep cold air coming in at a minimum by putting up a plastic barrier.
Matt Foley was professional, friendly and did a wonderful job installing, explaining how the windows work, and cleaned up very well. Thank you Matt!! The windows are beautiful. Matt was very friendly and professional.
Chris (our salesman) clearly explained all the options, gave us examples of the effectiveness of each choice, and answered all our questions. He was professional and personable! Following our initial meeting for the type of style of awning, Chris wrote (actual pen and paper!!) us a thank you note! Icing
Our installer Andy, spoke so well of the company for which he works. It was so nice to hear from an appreciative employee. We believe the fact that we have purchased more than 40 replacement windows from you and four doors says it all! Thank you!
Matt Brockler (Salesman) was so kind, attentive, and thorough. Thank you!