You are by far the most professional company of your type we ever dealt with. From sale to installation you went above and beyond. We couldn't be more pleased.
Unbelievable level of service and quality of product. Chris (Salesperson) worked hard to help us afford new windows and Bill (installer)? What can we say? What a Guy!! :) Just the Best!
Matt (Salesperson) was extremely helpful and available anytime we had questions. The three installers were fantastic. It was a dirty job, cold job to remove our over 50 year doors yet they did so in great time leaving absolutely no mess. They were courteous and competent. Great Workers
I have purchased a front door, Bow window, & now 8 windows with Jack as my salesperson. He was Awesome & helpful. His reccomendations were perfect for my house. Tony (Installer) installed my latest 8 windows & did a great job even correcting some things previous contractors didn't do right!! It is evident Quality & Satisfaction is key with Rochester Colonial. Thank you!
Our salesman was great, he told us our options and gave us a price that same day. When the door was ready to install we made the appt. Our installer and his helper arrived early to start, (that was a good thing) our installer was Louis, his helper was Anthony. Louis was Awesome! Polite, neat, and most importantly a craftsman. I'm a pretty picky person and I have No complaints about the install. When they were done they even re-installed the spice rack I took down as advised. They even replaced all of the spice bottles. they hung the rack and replaced the bottles without me even knowing about it. That's above and beyond!!! Give an extra "At a Boy" to Louis and Anthony for us. Thx for everything,
Nick (Salesman) was wonderful and full of knowledge. Steve & Aaron, installers, terrific. Helpful, respected my home, a great experience. I'll be using you again & certainly recommend Rochester Colonial to others.
We appreciate the clean up. The preparation with tarps plus the thorough sweeping afterwards was excellent.
I would like to commend the gentleman who installed our new door! The weather was a challenge as it was snowing and cold. He was professional and courteous. As our house is 90 yr's old and always has challenges with repairs or replacements he did an exemplary job.
We have used Rochester Colonial on multiple occasions & always extraordinarily satisfied!
Matt (Salesman) was so helpful every step of the way! He was honest, thoughtful & considerate. The installers: Steve & Dan were polite, helpful with questions and skillful installation! Thank you.