Andy the installer was very professional, neat, and treated my house like it was his own. My wife commented when Andy left there was nothing to clean up. He explained the steps he was going to do and did them.
Thank you to the whole crew. I can't say enough about them. They were great to work with and were very precise and skilled.
Our installer, Bob was skilled, met the challenges of the job patiently and resolved them well. Looks great & works well! Also our salesperson, Ripley, assisted patiently in selection and ordering. He was also helpful in arranging for locks to be keyed to our key and replaced old lock on front door to match existing door handle perfectly. An easy and pleasant experience overall.
Our salesperson, Matt, was wonderful to work with. We appreciate his help and advice. He called the day after our window was installed to make sure we were satisfied and everything went well. Our installers, Louis and Joe were professional neat and respectful. They did a great job.
Yes! Thank you to Chris Gionta (salesman) for his help in selection, design of window. He is always so polite & helpful. Also to the installers, also polite, clean, efficient. We have had every window & door in our home replaced over the last 10 years by Rochester Colonial. They are very attractive, easy to clean, energy efficient. I love our new picture window Thanks RC! All done by you & look like they will last awhile!
Everyone was professional and helpful and answered all questions that we had! We have been customers for quite a long time…. I didn't even think twice about going anywhere else for what I needed! Even though we never had any major purchases, we were nicely treated and respect! Thank you!
Nick was exceptional - no pressure, very accommodating, informative. He provided me with the options for the order to do installation if I was to do my windows in phases - over and above expectations! In the end I chose to do them all at the same time. Dan and Alex were wonderful - neat, considerate, polite (as were the other 2 gentlemen on the first day of installation). Bob was very nice and flexible and willing to accommodate my schedule and wishes if I was concerned about the virus.Rochester Colonial was recommended to me very highly by my neighbor and a couple of friends. Between that and a prior experience I had with them, I am so glad I went with RC. I did a lot of research on window material and found that fiberglass was the best. The price I got for my Marvin Windows was very reasonable. Thank you, Rochester Colonial!
Yes!! We would like to express a very special thank you to Chris, our sales rep, and Louis and Lou, our installers. They EXCEEDED our expectations with their professionalism, attention to detail, and superior quality of work. We are very highly satisfied with our new barn doors, and we will be happy to recommend Rochester Colonial to family and friends.
Chris (Salesperson) - great personality, very knowledgable about products and services. Communication and feedback were superb! Jim who measured the existing door was prompt, polite, knowledgeable, clearly well skilled and neat as anyone could wish. Thank you all!
Our salesperson Nick was Great! I have never had a sales person not try to push me into the next better item he just listened to us and sold us just what we wanted. Your installer was great he was clean. He cleaned up very well and didn’t mind me watching him and asking him things. Great job all around!