Thank you to Ripley my salesman and Bob the door installer. I'm very happy to have chosen Rochester Colonial - Finally - a company that means quality!
Both Phil in sales and Louis our installer, were exceptional - skilled and knowledgeable; kind and easily approachable; respectful and had tremendous customer service. We love both our doors and will be back soon!
Our Salesman Chris G has gone above and beyond to help us - We made a few changes after our purchase and he took care of everything! Our installer Bob was wonderful - we thourougly enjoyed having him around for a couple of days! He was fun!
Our installers were fabulous! They followed Covid protocols and they were very professional.
In the pouring rain, these 2 men did an outstanding job installing my door. Thank you Rochester Colonial.
Neat and Clean. Appreciate the installers mindfullness regarding Covid precaution.
Steve and Joe (Installers) did an excellent job. They were fast and there was no mess. I was impressed with the quality of their work. Thank you.
Louis (Installer) is the man. He showed up and immediately go to work laying down cardboard and covering everything in plastic. He is extreamely neat and meticulous. Exactly who you want working in your house and representing your company. He installed our front door years ago and we knew he was the guy we wanted for this job. Thanks Louis for caring about the work you do. We appreciate it!
The installation crew led by bill was exceptional. They let us know what was going on and were friendly and real craftsmen. Chris G. (Salesperson) spent time to address our questions and came up with a great solution. From start to finish it was a top notch experience. We love our new windows and appreciate the attention to detail.
Everyone involved from Salesman, installer, to the accounting office. Stellar customer service!!