Thank you to all those who have done one of the various job for us and served us. They are all proficient in their job and work while being friendly and courteous. If an issue arises, they come out and make proper adjustments. We are super pleased with all of you at Rochester Colonial!
Phil (our salesman) was terrific. He understood his products and explained everything well. The installers were also great - they arrived in a timely manner, were personable, worked quickly and neatly. They also knew their product and made sure I understood everything about how the awning worked.
I love my new doors! quality products indeed. Customer service is by far the BEST I've ever experienced!
Excellent service across all areas! not many companies can claim this. All areas were VERY receptive to my schedule and concerns - could not have gotten better service anywhere else. 10 windows down 3 to go.
Our installer went above and beyond to satisfy us! Chris (salesman) was very patient, until we made a decision about the door. He was readily available to answer all our questions. Both installers were very professional and extremely nice.
Rochester Colonial has replaced all our doors and windows. I have been pleased with the work, professionalism, and excellent customer service.
Matt (salesman) and Bob (Scheduler) really simplified the buying and scheduling. The installer was also terrific. I was extremely impressed by the care he took making sure the doors were wired exactly right. Thank you Rochester Colonial!
Nick (our salesmen) was great to work with and very accommodating. Tony and Brandon (Our installers) were great at answering my questions, letting me know what was going on and made sure all of my stuff was covered and protected. Very happy with the whole process and great clean up job after work was done.
Chris (Our salesman) did a great job answering all of my questions so i was confident in choosing the best product overall and the best product for me. Matt and Bob (my installers) were awesome - installation was fast and they cleaned up everything before they left. I really appreciated their professional and friendly manner and Matt's quick window and door tutorials! Great job all!
Thank you to our salesman, Doug and our installer, Frank. We are thrilled with our beautiful new windows. Their installation was meticulously done and we couldn't be more pleased.