The quality of the product to the professional staff and installers, you are an A+ company that cares about product and people. Thank you very much.
I have never had better servicemen do work for my home. They knew what they were doing well. The work was explained well before and during. They found a major bit of damage below a large window - the wall was totally rotten. It was seamingly a huge set back. They got supplies & repaired the wall perfectly.
Doug (Salesperson) was the sales consultant who first met with me. The decision making process for me was a bit overwhelming, but he did an excellent job helping me identify priorities. He was extremely professional and knowledgeable about the products and my needs and I believe helped me make the best decisions. The installing staff that came over to do the job were wonderful. All were professional - took the time to introduce themselves to me, protect my home, and explain each step. They were clearly highly skilled and efficient in completing a job that possibly could take two days in less than one day. I'm fairly certain my house was cleaner after they left than when they go here! I was impressed that everyone here seemed to love their job and working with each other. I suspect a rarity with work groups today.
Tony made no messes and set up so my cat wouldn't get out. It was an extensive job & it's perfect now. Perfect beginning, middle & end - love my door & having a warm house!
Doug (Salesperson)was extremely patient throughout the process. He provided experience, knowledge and options for purchasing our new windows. Our installers, Tony & Lou were professional, thorough and very neat and conscientious during installation paying attention to detail.
Bob (Installer) was completely professional! His attention to detail and carpentry skills were beyond our greatest expectation. He was pleasure to have in our home! The other 3 workers that assisted Bob were also a pleasure to have in our home. A special "Thank You" to Anthony for all his help with the final clean-up and polite & positive attitude! Thank You All!
You are by far the most professional company of your type we ever dealt with. From sale to installation you went above and beyond. We couldn't be more pleased.
Unbelievable level of service and quality of product. Chris (Salesperson) worked hard to help us afford new windows and Bill (installer)? What can we say? What a Guy!! :) Just the Best!
Matt (Salesperson) was extremely helpful and available anytime we had questions. The three installers were fantastic. It was a dirty job, cold job to remove our over 50 year doors yet they did so in great time leaving absolutely no mess. They were courteous and competent. Great Workers
I have purchased a front door, Bow window, & now 8 windows with Jack as my salesperson. He was Awesome & helpful. His reccomendations were perfect for my house. Tony (Installer) installed my latest 8 windows & did a great job even correcting some things previous contractors didn't do right!! It is evident Quality & Satisfaction is key with Rochester Colonial. Thank you!